Privacy Policy

Privacy Policy

Effective Date: 1 November 2023

At IThesion, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. 

1. Information We Collect

1.1 Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, billing information, and other contact details.

1.2 Usage Data: We collect information about your interactions with our services, including your IP address, browser type, access times, pages viewed, and the links you click on.

1.3 Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and gather information about how you use our services.

2. How We Use Your Information

2.1 To Provide Services: We use your personal information to set up and manage your account, provide customer support, and deliver the services you request.

2.2 To Improve Services: We analyze usage data to understand how our services are used and to make improvements.

2.3 Communication: We may use your information to send you updates, newsletters, and other communications related to our services. You can opt out of these communications at any time.

2.4 Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.

3.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

5.1 Access and Correction: You have the right to access and update your personal information. You can do this through your account settings or by contacting us.

5.2 Data Portability: You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

5.3 Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.

5.4 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our services or by other means. Your continued use of our services after such changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SIA IThesion
Anninmuizas bulv. 54, dz. 60
Riga, Latvia, LV-1069
info@ithesion.com
+371-29124209